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If the healthcare
system were a patient, and we were its doctors, we would be unable
to read its vital signs.
When it comes
to banking, we can easily transfer funds and make payments between
institutions. The same goes for air travel with reservations
connected to ticketing, payments and loyalty programs. Why? These
systems have standards and interfaces that permit information and
data to flow; not so with healthcare.
Technologies are becoming more sophisticated
From wellness and
preventive care benefits to better chronic care management, the
value of medical devices is becoming more important to patients and
the continuum of care. Device companies are changing their business
models to become more customer-centric and play a more tightly
integrated role in the healthcare ecosystem. Because of these
changes, consumers have better access to care, R&D is spurring
greater collaboration across the industry and drug and device safety
is improving.
Competition
is changing too. Device manufacturers are developing business models
in response to hospitals and retails such as CVS are entering the
market. More pharmaceutical companies are selling drugs, devices,
therapies and services supplied by different partners, and they’re
serving smaller patient segments rather than relying on major new
drug discoveries to drive revenue over many years.
And the
connected care market is growing as the world get “flatter” and more
integrated. According to a recent Parks Associates report, the U.S.
market for wireless home-based healthcare applications and services
will become a $4 billion industry by 2013, growing at more than 80%
a year. While smaller, the Canadian market will also experience
substantial growth.
More devices
are equipped with sensors and other technologies to share data and
address new market opportunities, making them more intelligent than
ever. Advanced analytics and supercomputers can turn years of data
into intelligence that can find better treatments or track a global
pandemic.
Not
being connected is expensive in many different ways
Yet, while our testing
capabilities, hospitals, emergency response technologies and
systems, pharmaceuticals, etc. are world-class, they lack
connectivity, and we’re paying the price.
Physicians in
medical practices average three weeks a year on insurance-related
administrative tasks. Less than one in 10 American hospitals has
implemented any kind of electronic patient record system. And more
than 20% if lab tests are repeated unnecessarily because patients’
medical records are not available at the point of care. (While TMTA
is not aware of similar research for Canada, the situation is not
likely to be any better. Ontario’s recent eHealth-related scandals
program have highlighted the fact that no consolidated records
program exist for Canada’s largest province).
This
situation of healthcare non-connectivity is not only expensive, it
also introduces multiple opportunities for error and
inconsistencies. Not only is this bad for patients, from a
systems-management standpoint, it makes impossible to gauge the
status of the systems or its components. If the healthcare system
were a patient, and we were its doctors, we would be unable to read
its vital signs.
Some
success stories
However, some success
stories are coming forth. In the US, the 1,000+ hospitals and
clinics of the Department of Veterans Affairs, with one of the most
advanced electronic record systems in the country, have been ranked
best-in-class by independent groups across a range of measures –
from chronic care, to the treatment of heart disease, to the
percentage of members who receive flu shots. While studies show that
3% to 8% of the country’s prescriptions are filled erroneously, the
VA’s accuracy rate is greater than 99.97%. And yet, through it all,
the VA spends annual average of $5,000 per patient vs. the national
average of $6,300.
Across the
US, electronic health records can serve as the basis of a true
healthcare system. This is not unlike what happened with UPC codes.
The massive changeover to the UPC code not only altered the retail
industry, it changed it for the better by ushering in better
inventory management, simplifying returns and rebates, and
streamlining global supply chains.
Likewise,
digital records for patients can serve as lingua franca for health
and medical information. But electronic health records are just one
step. Aside from them, we also need to be build connectivity and
intelligence right into the system.
A smarter
system could bring many benefits
A fully connected
healthcare system promises be a smarter system, a system optimized
around the patient to increase efficiency, reduce errors, achieve
better quality outcomes, and ultimately save lives. It can embed
best practices and medical knowledge – as well as real-time patient
monitoring of devices – into clinical and business workflows, for
error-free delivery of care.
A smarter
healthcare system can apply analytics to look across the medical
histories of many patients and unlock new insight into the treatment
of a disease. It could speed discovery of new drugs and therapies as
well as tract infections diseases to predict high-risk populations,
enabling governments to intervene early and keep people well.
A smarter
system can also lead to breakthrough discoveries of genomics and to
more personalized medicine. For instance, a recently developed
nanoscale device could act as a kind of “bar code reader” for an
individual stand of DNA. The goal for this type of technology is to
make personalized genetic makeup readily available to each
individual for less than $1,000. That is especially significant
since the first sequencing done by the Human Genome Project cost $3
billion.
Connectivity could be a catalyst for real changeAs
medical technology progresses, changes in three key areas must take
place to accomplish true connectivity and make it effective across
the board. These are:
Standards:
Healthcare content must be standardized and these standards must be
agreed to across the whole system. Furthermore, the standards must
be open so they can interconnect devices, processes and data sets
across the whole system. This fist step in itself could be a
catalyst for real change.
Collaboration: The healthcare sector is a large ecosystem with multiple stakeholders.
The whole industry needs to recognize its intrinsic diversity and
work at bringing all parties to work together on a daily basis, at
the point of care. That’s where the system needs to be optimized for
team-based care.
Policy and
ethics: The whole
healthcare sector must come together around clear guidelines on how
to manage healthcare organizations and industries, from an ethical
and societal point of view. For example, as home monitoring becomes
more pervasive, device manufacturers and designers will want
feedback directly on how their products are working for patients and
consumers. Making that information available while still respecting
a patient’s privacy will require new policy frameworks around the
rights of patients.
Not having
a smarter system is no longer an option
Granted, the goal of
developing a smarter, truly interconnected system can seem daunting.
But achieving it is not some grand futuristic ideal. Not only can we
build a healthcare system that truly serves patients, we have to.
Because not having one is simply too expensive, both in terms of
human lives and economics. And building one will enable us to
achieve both societal progress and economic growth.
This article was
edited from a column by Dan Pelino, General Manager, Global Health
Care and Life Sciences at IBM. The column appeared in the March
2010 issue of Medical design.

CALGARY – Canada is slow to adopt the latest medical
technologies, forcing Canadian patients to rely on old and often
outdated medical equipment for treatment, says a new study from the
Fraser Institute, an independent research organization.
“Lack of access to cutting-edge medical technology
has significant consequences. The most obvious is that a patient’s
survival or return to full health is compromised because of a later
or less sophisticated diagnosis and more invasive treatment,” said
Nadeem Esmail, Director of Health System Performance Studies at The
Fraser Institute and co-author of Medical Technology in Canada.
“Equally disconcerting is that Canada’s total
healthcare expenditures are among the highest in the developed world
and yet the limited inventory of advanced medical equipment found in
our healthcare system is often old and outdated.”
New medical technologies can provide faster and more
efficient identification and treatment of disease. They can offer
the patient safer, less invasive and more comfortable treatments and
care, as well as offering new treatment options where none
previously existed.
The peer-reviewed study, Medical Technology in
Canada, evaluates the availability of medical technology in Canada
compared to other nations within the Organization of Economic
Cooperation and Development (OECD), measures the age and
sophistication of medical technology in Canada, and measures the
stock of available cutting-edge medical technology in Canada’s five
largest cities: Toronto, Montreal, Vancouver, Ottawa, and Calgary.
This study focuses principally on technologies in the
diagnostic imaging, laboratory diagnostic, surgical, and patient
services areas.The complete study is available as a free PDF
download at
www.fraserinstitute.org.
Using data from a number of international reports and
research articles, the study finds that access to medical technology
in Canada is well below average. For example, according to the OECD,
the number of MRI units in Canada (6.2 per million people in 2006)
lags the OECD average (10.2 per million), and the number of CT
scanners (12 per million people in 2006) also lags the OECD average
(19.2 per million). Tellingly, the availability of both is about 60
percent of the level of the OECD average.
Another key indicator of Canada’s performance on the
medical technology front is the availability of PET scanners
(Positron Emission Tomography) which are used in cancer detection
and treatment, as well as for Alzheimer’s disease, epilepsy, and in
cardiology. The study finds that Canada ranks below average and
ahead of only Finland, Spain, the United Kingdom, and the
Netherlands among developed nations in the number of PET scanners
per million people. In total, the study finds that Canadians receive
less access to advanced medical technologies than their counterparts
in other developed nations, with Canada lagging behind a number of
other nations in the rate of expansion in the inventory or
application of technologies after their introduction.
When examining the age and sophistication of medical
technologies used in Canada, the study finds that the Canadian
heathcare system relies heavily on an inventory of older and
outdated medical technologies. Canada also often relies more on less
sophisticated forms of technology than is optimal.
For example, at the beginning of 2006, 14.8 percent
of Canada’s hospital-based CT scanners, 29.3 percent of
hospital-based MRI units, 26.1 percent of hospital-based SPECT
units, 35.7 percent of hospital-based gamma cameras, 56.3 percent of
hospital-based lithotriptors, 47.4 percent of hospital-based
angiography suites, and 40.2 percent of hospital-based cardiac
catheterization labs were older than their respective Canadian
Association of Radiologists-developed lifecycle guidelines.
The study also surveyed the availability of 50
cutting-edge medical technologies at hospitals in Canada’s five
largest cities and found that only 10 of these technologies were
available in more than half the facilities that responded.
Of the remaining 40 technologies, 21 were present in
25 to 50 percent of the responding facilities, and 19 were present
in less than one-quarter of responding facilities.“
The results of our failure to invest in new medical
technologies are exemplified by long waiting times, less efficient
use of medical resources, and less timely and sophisticated
diagnosis and treatment,” Esmail said.
“Canada’s failure to invest in the latest medical
technology cannot be explained by a lack of money. On the contrary,
Canada’s universal access health insurance program is among the
developed world’s most expensive such programs.
”Esmail points out that the federal government
transferred $3 billion in targeted funding to the provinces between
2000 and 2004 in an effort to improve the availability of medical
technology. Yet modern medical technologies still remain notably
rare.
“Canadians desire access to modern and advanced
medical technologies and they are already paying for that superior
access. So why is spending on new medical technologies so
constrained in Canada? Why are Canada’s relatively high levels of
expenditures not purchasing the access to medical technology that
one might expect?”
Esmail concludes that solving Canada’s medical
technology dilemma can best be done by introducing more competition
into the delivery of publicly funded services in Canada; using
comprehensive, private insurance, both in parallel to and as a part
of the universal system; and by strengthening the connection between
the delivery of and payment for services.
The Fraser Institute is an independent research and
educational organization with offices across Canada and the United
States. Its mission is to measure, study, and communicate the impact
of competitive markets and government intervention on the welfare of
individuals. To protect its independence, the Institute does not
accept grants from governments or contracts for research. Visit
www.fraserinstitute.org.
“It was the best of times, it was the worst of times.”
Charles Dickens, A Tale of Two Cities
Ok, so maybe we haven’t seen the best or the worst of times, but
when it comes to science funding in Canada, and particularly funding
for health research, we have certainly been on one heck of a roller
coaster ride.
Earlier this decade, an unprecedented number of new health research
funding vehicles were created. These included, for example, the
Canadian Institutes of Health Research, Genome Canada, the Canada
Foundation for Innovation, the Canada Research Chairs program, and
Networks of Centres of Excellence. Provincial governments also
stepped up with important agencies like the Michael Smith
Foundation, the Heritage Fund for Medical Research and the Fonds de
la recherché en santé du Quebec.
Working behind the scenes in government, there was a Chief Scientist
at Health Canada, as well as a National Science Advisor to the Prime
Minister. Also, many committed politicians from all parties worked
to advance the cause. The stars, it seemed, were aligned, and health
research was established on a firm footing.
It is not entirely clear what accounted for the success – champions,
inspired leadership, good economic times, new organizational models
for research, public support? Perhaps all were factors. It is also
worth noting, however, that public support for health spending was
high. Perhaps, at least to an extent, health research was riding on
health’s coattails!
That was then and this is now. This year, health funding has come
under significant pressure and the financial crisis is leading to
massive government deficits. It seems health research is now viewed
as “soft;” cuts are the order of the day.
The Spring 2009 budget slashed $150 million from the three federal
research granting Councils under the guise of administrative
efficiencies. $28 million was cut from the National Research
Council, and there were additional cuts to other federal science
programs. Gone are the Chief Scientist and the Science Advisor. In
fact, there was no explicit mention of the important role of
science, technology or innovation in the economy of the future in
either the throne speech or the budget. Moreover, the government
served notice that, over the next three years, funding levels would
likely not increase and may decrease even further.
The response from the research community was predictable. 2,000
researchers signed petitions in protest, and the likes of John
Polyani, Alan Bernstein and even Preston Manning penned op-ed pieces
beseeching the government to reconsider its priorities. It was a sad
realization for many that, within a few short years, Canada had gone
from rapid growth in public research support, to a funding plateau,
to outright cuts.
Canada’s reversal comes at a time when political leaders in other
countries, including Barack Obama and Gordon Brown, have charted
quite a different course. In the US and UK support for science is a
key strategy in combating the recession and promoting economic
recovery. In Canada, in contrast, economic recovery seems to hinge
on stimulus for “shovel ready” roads and bridges, in other words,
the old economy rather than the new economy.
The US has committed $25 billion from its stimulus program to health
research, whereas Canada has not allocated any funding from its
stimulus program. (Not that any one would recommend temporary
stimulus as an alternative to stable, long-term funding for
science.) The policy environment in other countries is also
shifting. For example, the Obama administration has lifted the ban
on government funding for stem cell research. All this raises the
prospect that we will, once again, have Canada’s best and brightest
heading off for opportunities in other countries.
The data is not encouraging. Canada spends 1.9% of GDP on science
funding, whereas the OECD average is 2.2%. The US, our closest
neighbor, is already higher than the average and the Obama
administration has publicly committed to a 3% target. Obama has
appointed a highly respected Nobel laureate to lead the development
of American science policy. Here, it seems, no one is in charge and
science advocates are apparently thrown out of ministers’ offices!
What do we do now? Creating stable, increasing public support for
health research requires systematic and on-going efforts to overcome
the vagaries of government financial and political cycles. Unless
support is at a high level, there can be no hope of ever getting off
the roller coaster.
Of course, the research community cannot control government policy.
However, there is much the research community can and should do to
contribute to establishing research policy and funding on a solid
foundation. Here are four suggestions.
Firstly, the research community needs to completely leave behind any
sense of entitlement. It is true that research in Canada is good,
often world class, but that doesn’t mean research is entitled to
funding in the eyes of government or the public.
Second, the research community should commit itself to continually
measuring and conveying the value of research to the public and
policy makers. Often, the public does not understand the value of
health research and governments are fixated on tangible, short-term
results when the benefits of research are usually realized only in
the longer-term. A good place to start is by paying much more
attention than in the past to effective public communications and
government relations.
Third, the research community should answer policy makers’ questions
about the return on investment (ROI) in health research. As the
recent report from the Canadian Academy of Health Sciences (www.cahs-acss.ca)
points out, the science community must demonstrate, based on
evidence, that research advances knowledge, builds capacity, informs
decision making, improves health outcomes, and contributes to broad
economic and social benefits.
Finally, the research community needs to demonstrate that its
collective efforts are optimally organized. A good place to start
would be the development of a comprehensive health research plan for
Canada that clearly sets out priorities and strategies. As the
international review panel examining CIHR’s first five years pointed
out, the development of new agencies and programs occurred so
quickly in Canada that: “a major outstanding challenge . . . is the
apparent lack of coordination at the federal and provincial levels
of the many different types and sources of funding for different
aspects of health research.” Such observations cannot be allowed to
go unanswered.
At present, health research spending in Canada is, at most, a modest
$3 billion. When considered as a percentage of the $180 billion
healthcare budget, research funding represents less than 2%.
Knowledge intensive industries often spend 25% or more of their
budgets on R & D! Rather than going forward, when adjusted for
inflation, Canada is returning to funding levels of a decade ago.
This picture is dire, indeed.
Now is the time to start building more support for a robust and
effective R & D system in Canada. Such as system should bring
together and orchestrate infrastructure, talent, capital,
partnerships, markets and a supportive policy environment. The
stakes are high, with the potential of tremendous social and
economic benefits for Canada. Only by increasing awareness and
support for research will we be able to ride out the next financial
crisis or “flavor of the day” – and hopefully not on a roller
coaster!
Dr. John H. Hylton spent 25 years as a
healthcare CEO, including responsibility for the Council for Health
Research in Canada (now Research Canada) and the International
Regulome Consortium. He now consults and speaks regularly on
strategy, leadership, governance and organizational performance.
This article first appeared on the bioscienceworld website. For more
similar articles,go to

Open
letter to
Marguerite Pridgen, Office of Federal Financial Management, Office
of Management and Budget,
Room 6025, New Executive Office Building, Washington, D.C. 20503
Re:
Buy American requirements of the ARRA
As is the case with other industrial sectors, the
medical technology industries of the United States and Canada
benefit greatly from being part of the world’s largest trading
relationship. The integrated nature of the economies of both of our
countries is vital to all of us. This is even more so in the case of
our industry. Not only do the jobs of millions of Americans and
Canadians depend on this reality, so do the health and wellbeing of
hundreds of thousands of our respective citizens.
For these reasons, TMTA member companies and their US
suppliers and customers have grown alarmed at the confusion and
uncertainty surrounding implementation of the ARRA. Again, as is the
case with other industries, the situation in the medical technology
industry is resulting in unwarranted delays in project start-ups,
cancellation of contracts and new orders, delayed shipments, and
consequently the serious erosion of long-standing cross-border
supply relationships. Business transactions are also being severed
for projects outside ARRA coverage because of the uncertainties
arising out of the upcoming legislation.
Our industry is specifically concerned about the following points:
Use of the insufficiently defined term “manufactured”
is already resulting in differing and/or conflicting interpretations
from various procurement agencies and/or US contractors.
Also of great concern to our industry is the
legislation’s use of the term “substantial transformation”. Such a
term can indeed only lead to confusion since many medical technology
products are the result of cooperation between companies which ship
components to each other several times across our respective borders
before a “finished” product is completed.
As your letter points out, ours is truly a
continental economy. Not only have our two countries enjoyed open
and transparent access to each other’s procurement markets for many
years, our respective industries they have literally grown
around this reality. To rip that out now would not only endanger
the survival of our respective industrial sectors, it may even set
medical technology back several years as doctors, hospitals and
medical suppliers are forced to scramble to find new alternatives
for long-established therapies and healing processes.
We, at TMTA, think that the Buy
American provisions contained in the ARRA may have many
unintended consequences, consequences that most companies can ill
afford in these trying economic times. We are especially concerned
that a retaliatory backlash in Canada and other countries could
inflict serious harm to American and Canadian manufacturers alike.
As you point out in your letter, if Canada and the United States,
the world’s two largest trading partners, cannot avoid imposing
restrictions on our bilateral trade, then it is difficult to see how
the global economy can avoid falling into a vicious circle of
protectionism.
For these reasons, we ask the American Administration
to not impose Buy American requirements
on sub-national procurement contracts, or on grants and other
financial assistance awards and cooperative arrangements with
private entities
funded by the ARRA.
Just as you do, we take heart in the fact that the
ARRA does offer provisions for waiving regulatory restrictions in
case where it is determined that applying Buy American constraints
would be inconsistent with the public interest. Clearly, the loss of
US jobs and the disruption of a highly competitive manufacturing
base in North America are not in the public interest, either of
Canada or of the United States.
Neither
does threatening the health and wellbeing of hundreds of thousands
of people. For these reasons, we join you in urging Congress to use
this waiver in exempting state and other sub-national entities from
Buy American provisions attached to ARRA funding.
TMTA is committed to open and reciprocal access to
procurement markets in both Canada and the United States and will
partner with the CME and any federal agency towards that end. There
is no doubt that the present economic downturn does indeed present
enormous problems for our industry. But we believe that, if handled
well, the situation can offer Americans and Canadian a significant
opportunity to improve upon existing trade agreements. We too are
encouraged by the willingness of the Canadian and Provincial
Governments to propose the negotiation of a more open procurement
agreement between our two countries covering federal,
state/provincial, and local authorities.
American jobs are being lost by Buy American
as Canadian companies see business in the United States disappear.
More jobs will be lost if our two countries do not act quickly to
keep our procurement markets open and enhance new business
opportunities in these troubling times.
Sincerely,
Christian Dubé, Chairman, Trillium Medical Technology Association
Reprint of an article
from Newsweek Magazine

Bench to bedside
Academia slows the search for cures
Now that president Obama has almost all of his top
science picks in place – from the Department of Energy to the FDA –
the lack of an appointee for the director of the National Institutes
of Health is standing out like a creationist at an evolution
conference. I hope the delay means Obama has grasped the need for,
and the difficulty of finding, a powerful director who can get
beyond the rhetoric about moving discoveries out of the lab and make
it a reality. That hasn’t happened yet, six years after a
much-ballyhooed NIH “road map” declared such bench-ot-bedside
research a priority and vowed to reward risk-taking, innovative
studies, not the same old incremental research that has produced too
few cures.
NIH has its work cut out for it, for the forces within academic
medicine that (inadvertently) conspire to impede research aimed at a
clinical payoff show little sign of abating. One reason is the
profit motive, which is supposed to induce pharma and biotech to
invest in the decades-long process of discovering, developing and
testing new compounds. It often does. But when a promising discovery
offers a low profit potential, patients can lose out. A stark
example is the work of Donald Stein, how at Emory University, who in
the 1960s noticed that female rats recovered from head and brain
injuries more quickly and completely than male rats. He hypothesized
that the pregnancy hormone progesterone might be the reason. But
progesterone is not easily patentable. Nature already owns the
patent, as it were, so industry too a pass. “Pharma didn’t see a
profit potential, so our only hope was to get NIH to fund the
large-scale clinical trials” says Stein. Unfortunately, he has
little luck getting NIH support for his work (more on that later)
until 2001, when he received $2.2 million for early human research,
and in October a large trial testing progesterone on thousands of
patients with brain injuries will be launched at 17 medical centers.
For those of you keeping score at home, that would be 40 years after
Stein made his serendipitous discovery.
The desire for academic advancement, perversely, can also impede
bench-to-bedside research. “In order to get promoted , a scientist
must publish in prestigious journals”, note Bruce Bloom, president
of Partnerships for Cures, a philanthropy that supports research.
“The incentive is to publish and secure grants instead of to create
better treatments and cures”. And what do top journals want?
“Fascinating new scientific knowledge, [not] mundane treatment
discoveries,” he says. Case in point: in research supported by
Partnerships for Cures, scientists led by David Teachey of
Children’s Hospital of Philadelphia discovered that rapamycin, an
immune-suppressing drug, can vanquish the symptoms of a rate and
sometimes fatal children’s disease calls ALPS, which causes the body
to attack its own blood cells. When Teachey developed a mouse model
to test the treatment, he published it in the top hematology
journal, Blood, in 2006. But the 2009 discovery that rapamycin cure
kids with APLS? In the 13th ranked journal. The hardcore
science was already known, so top journals weren’t interested in
something as trivial as curing kids. “It would be nice if this sort
of work were more valued in academia and top journals,” Teachey
says. Berish Rubin of Fordham University couldn’t agree more. He
discovered a treatment for a rare, often fatal genetic disease,
familial dysautonomia. Given the choice of publishing in a top
journal, which would have taken months, or in a lesser one
immediately, he went with the latter. “Do I regret it?” Rubin asks.
“Part of me does, because I’m used to publishing in more highly
ranked journals, and it’s hurt me in getting NIH grants. But we had
to weigh that against getting the information out and saving
children’s lives.”
Not all scientists put career second. One researcher recently
discovered a genetic mutation common in European Jews. He has enough
to publish in a lower-tier journal but is holding out for a top one,
which means identifying the pathway by which the mutation leads to
the disease. Result: at least two more years before genetic
counselors know about the mutation and can test would-be parents and
fetuses for it.
With these forces in play, NIH has to push back even harder to make
translational research a priority. When Stein applied for NIH
funding in the 1980s and 1990s, “people didn’t believe a pregnancy
hormone could help patients recover from brain injury’” he says.
“People said it was too simple.” And when he, too, tried to publish
in top journals, the papers were rejected in large part because all
he was reporting was success in treating people, not the mechanism
or physiological pathway that constitutes the sexy science that wins
plaudits. Teachey could not get NIH funding either. Reviewers said
the work was too translational – and this was after the NIH road map
professed love for translational research. It will take an NIH
director of almost mythical proportions to turn around this ship.
Written by Sharon Begley, regular science columnist for Newsweek
Magazine.
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Spare the Policy, Spoil the Profession
Steven Lewis
The jig is up: Canada's publicly financed healthcare system does not
reliably deliver safe, high-quality, efficient care - and this after
doubling spending in the past decade. Patient friendly it isn't; the
convenience of providers comes first. Need primary care after 5:00
p.m.? Go to emergency. Got four complaints? Make four appointments.
Every serious analysis comes to the same conclusion: the system
needs a major refit to improve access, quality and value for money.
Yet, we remain a nation of demonstration projects, taking two steps
backward for every step forward. Of the many obstacles to
transformative change, one looms larger than all the others:
organized medicine. For the better part of 40 years, organized
medicine has more often than not stood in the way of efforts to
re-engineer healthcare. It has pursued its own interests with
brilliant success and passed them off as the public interest. It has
secured more money, the right to saturate one jurisdiction or
specialty with doctors and neglect others, largely autonomous and
unaccountable practice, and separate and unequal access to the
councils of state and the boardrooms of health organizations. Don't
blame organized medicine for the way it behaves; blame us, meaning
the citizenry and the governments we elect. We're the enablers.
Spoiling a
noble profession
Predictably, the system suffers: the documented
shortcomings in safety, access and quality speak for themselves.
More surprisingly, doctors are suffering too. Their own surveys
unearth a litany of miseries, fantasies about leaving practice
within a couple of years (they don't, even when they say they will),
overwork, ennui. So, if it's not working for us, and it's not
working for them, why does nothing change?
We owe the doctors of Canada a serious apology for
spoiling a noble profession. By kowtowing to organized medicine, we
end up with collective agreements and policies that entrench the
status quo and keep Canadian healthcare in the dark ages. Doctors
who have nothing to do with medical politics nonetheless bear the
consequences of the positions taken by their representatives. The
culture of self-centredness and privilege erodes idealism and
produces generations of cynics who chafe under the rules of the game
but lack the will to change them. Here are the main errors for which
we need to atone:
First, we have erred in how we pay most doctors, and
for letting medical politics determine what and who are worth more
and worth less. Allowing organized medicine to divide up the pie has
distorted care patterns, undercompensated many doctors, obscenely
enriched others and pitted group against group. The doctors who use
their hands out-earn those who use their brains. The ophthalmologist
who does 20 cataract procedures in a day earns more than the one who
figures out 20 complex eye disorders in a week. The dermatologist's
pay leaves the rheumatologist's in the dust. We stand by in learned
helplessness as the medical associations concoct a reward system
that produces 10 times as many pediatricians as geriatricians, a
steady abandonment of primary care and a generation of doctors
practising at the low end of their capacities.
Most doctors have no clue about the effectivenss of what they
deliver
Second, we should apologize for letting doctors
practice in the 21st century with the tools of Bob Cratchit.
Governments sign collective agreements that condone quill pen
medicine - we're at the bottom of the G7 pack in the adoption of the
electronic medical record. Quality improvement (QI) tools and
techniques are optional. There is no obligation to undergo practice
profiling and recertification. Most doctors have no clue about the
quality and effectiveness of what they deliver - and those who think
they do are almost certainly wrong. The inevitable results: medical
practice harms 10% of patients in hospitals; there is routine
prescribing of dangerous dosages and drug combinations to the
elderly; there is widespread failure to diagnose and effectively
manage the most common and straightforward chronic diseases; primary
healthcare patients get all of the evidence-based care they need
only about half the time; and the list goes on.
Research shows that the longer doctors practice, the
more they decline. We would never neglect the career development of
our pilots, car mechanics or workers in fast-food restaurants the
way we have neglected the professional competence of doctors. And
instead of organized medicine imploring governments and health
organizations to analyze patients' anonymized data, feed back the
results and help doctors with QI, the Canadian Medical Association
president makes ominous speeches about privacy.
Third, it's been a mistake to leave unchallenged the
attribution of access problems to shortages of doctors and to
inflate medical school enrolments by two thirds in response.
Instead, we should have mandated strategies that could dramatically
improve access right now, such as advanced access scheduling.
Millions of Canadians can't get to see their family doctor the same
week they call for an appointment, while everyone in England can and
does in 48 hours. Do the process re-engineering, optimize the
division of labour among the professions and then assess whether
there are shortages - and if so, of what? And recognize that
expanding enrolments in medical school won't solve the shortage of
specialists in the disciplines that internal medical politics has
consigned to the bottom of the income ladder.
Fourth, we have erred in adopting organized
medicine's view that all doctors' problems, dissatisfactions and
anxieties are soluble in cash. When doctors tell us they can't be on
call 24/7, 365 days a year in rural areas, we empathize and come to
the table to help find a solution. Nurse practitioners? No thanks.
Group-based practice? Can't sell it to the members. How about a
hundred thousand bucks extra? Sounds good! So we inflate doctors'
incomes to do the same things that sap their energy, ruin their home
life and keep them on a treadmill to depression, substance abuse and
burnout. Shame on us.
Fifth, we've blundered in letting medicine dwell in
splendid isolation atop the heap of the health professions. We allow
the guild to keep competent others out of the sandbox: nurse
practitioners are threatening; let's go for physician assistants.
The pharmacist who knows more than the doctor about pharmacotherapy
remains a diffident subordinate instead of a true partner. The other
guilds follow medicine's lead, and we wonder why interprofessional
collaborative practice goes nowhere. If being separate and unequal
made doctors happy and the system better, fine. But the job
satisfaction survey data show the unhappy consequences of letting
organized medicine get in the way of its own members' well-being.
Sixth, we owe a
mea culpa
for letting organized medicine's media grandstanding, government
baiting, hyperbole and fear mongering go unchallenged. Because we do
not hold organized medicine to a higher standard of discourse and
accountability, its rhetoric becomes bolder and it comes to believe
its own propaganda, that every misdeed or wait list is everyone's
fault but doctors'. We've turned organized medicine into expert
blackmailers: more money, more machinery, a bonus here, a new
medical school there. Attend a committee meeting? Pay us. Become
true partners in the hard job of running the system? Nah, we like
being independent contractors, not integrated team players. Staff
the emergency room? Pay us fee-for-service, an hourly rate on top of
that, a shift bonus on top of that. Set up shop in the poor part of
town where the need is greatest and unmet? Charter of Rights!
Freedom! We fed the beast and stood by as medical altruism and
decency became entombed in a hard shell of self-serving cynicism. No
one wins.
We've given
organized medicine too much power
Our biggest mistake is failing to demand more of both
organized medicine and individual doctors. We admit only superior
students into medical school. We put them through intensive training
(but not much education in citizenship and how systems work). We
then turn a blind eye to huge variations in practice and never
evaluate them seriously. And because this is a proven recipe for
substandard quality, we let organized medicine persuade us that the
remedy is to pay extra for mere competence - participating in
chronic disease management collaboratives and following the
occasional clinical practice guideline. This is our fault and our
folly.
Lord Acton would have expected as much: power
corrupts, and we have given organized medicine too much power. The
dysfunction is intergenerational: we have not sufficiently protected
and nurtured opportunities for new generations to chart a different
path. We have given medicine autonomy without accountability and
increased its allowance while its grades declined and it acted out
at the table. Small wonder that practice is anarchic and error
abounds. We didn't bring organized medicine up right, and we have
only ourselves to blame for its values and behaviour.
Apology is a precursor to reconciliation and
recovery. We need to recognize our mistakes and become the partners
organized medicine deserves to restore its dignity as a profession
that advances the public interest and justice for its members.
Collectively, physicians are worse than the sum of their parts, and
that harms all of them, and us. Our mistake has been to give
organized medicine what it wants. It is time to give it what it
needs, and to help it understand the difference.
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